- I will know my purpose for speaking and master skills needed to move my audience
- It is important to act natural
- Know my audience
- Master communicating clearly and listen actively
- Keep something to take notes
- Be creative, keep an open mind
- Keep a dictionary handy
- Build my confidence
Wednesday, March 3, 2010
Workplace Strategies and Language Choices
Being in the Public Relations field it is important to be an effective communicator. It is important to master both verbal and non verbal language that will help to convey your message. In today's world, simple communications is not enough. Companies, and associations need to know how to communicate in ways that cut through the clutter of the busy world, delivering effective messages that motivate your target audiences to action. To ensure that I make the correct language choice in the workplace, I am prepared to follow these strategies:
Tuesday, February 16, 2010
Do's and Dont's of Social and Professional Networking
Social Networking has become the number one way to communicate nowadays. With everyone so caught up with being on top of the latest technologies, it can be damaging if you are not careful. I am a Facebooker and, I used to myspace for awhile. I don't have a twitter but I enjoy writing so one day I just might start to twit. You should always remember to use these sites with caution, because you never know who's reading what you say. There are people on Facebook who talks about everything that goes on in their lives in great detail. This is not cool, because not only can your friends see what you have on your page so can their friends. I would not recommend using these sites while at work, because the company you work for may monitor your computer use. Even with regular email, we should be cautious about things we send or say in these email, just in case they wind up in the wrong hands.
Wednesday, February 3, 2010
Developing Your Online Reputation (Indentity Strategies)
When developing your online reputation you need to know what message you want to send about yourself. If you want to have a professional image then start by keeping it clean and help it stay that way. It's hard to get respect back once you have lost it so why not work hard to keep the respect you have. Information that other people post on the internet can damage your squeaky clean profile and keep employers from hiring you. Managing your online reputation is just like managing your reputation out in the world. It can be tarnished by the people you associate yourself with also, because information or picture that they post of you as well could be seen by others. Be cautious of the information that you put on the web, because someone could take it and use it against you.
If there is some damaging information or some information that you are not proud of delete it as soon as possible. There are ways that you can disassociate yourself from people on these personal peer sites so if need be do so. I also read that there are ways to contact the website owners to have information removed, you could report abusive information and people. The best thing to do when on these peer sharing sites is to keep it clean do post anything that you don't want everyone to know about. Never bad mouth previous employers or coworkers because it does not say much about the type of person you are. Your image is everything it is what gets you in the door for that interview.
I do have personal sites like Myspace, and Facebook that I use to communicate with family and friends often. I was surprised by some of the things we actually put on the websites after knowing that perspective employers look on these sites. Now I am more careful and I have a lot of pictures I need to remove, I have even made my profiles private, and I set privacy settings to my pictures. It is hard work branding yourself and setting a professional image but it is all worth it in the end.
If there is some damaging information or some information that you are not proud of delete it as soon as possible. There are ways that you can disassociate yourself from people on these personal peer sites so if need be do so. I also read that there are ways to contact the website owners to have information removed, you could report abusive information and people. The best thing to do when on these peer sharing sites is to keep it clean do post anything that you don't want everyone to know about. Never bad mouth previous employers or coworkers because it does not say much about the type of person you are. Your image is everything it is what gets you in the door for that interview.
I do have personal sites like Myspace, and Facebook that I use to communicate with family and friends often. I was surprised by some of the things we actually put on the websites after knowing that perspective employers look on these sites. Now I am more careful and I have a lot of pictures I need to remove, I have even made my profiles private, and I set privacy settings to my pictures. It is hard work branding yourself and setting a professional image but it is all worth it in the end.
Tuesday, January 26, 2010
My 5 Toughest Interview Questions
I am usually pretty calm when I talk to people. I enjoy having conversations and have little to no problems fitting in with new people. My problems begin when it come time to interview, I always am nervous and are unable to speak. I speak in front of different people as a part of my job as a sales consultant and have no problem giving one hour to two hour presentations. It seems as if everything that could keep me from getting the job starts to run around the room like an impatient child. These are the five interview questions I have the hardest time answering.
1. What would you consider an ideal work environment? I wonder if they use this question to see if you are a lazy person who tends to slack if you say a carefree environment where you can work at your own pace. Or if you are lazy if you say that you prefer a more of a team environment. When answering this question I would start off by stating that I could adapt well to many different work environments and could transition well if and when changes are made.
2. What did you like best and least about your last job? When answering I would start off with what I liked best about my last job by giving an example and tell how that skill could be used in their company if I am hired. The I would give an example of what I liked least, and turn it into a positive by stating how that has helped me develop a skill.
3. Tell me about a time when you dealt with an irate customer and how did you handle it? I would start off by explaining that I understand that not all customers I come in contact with will be in a good mood. Then I would go on to explain that I have control over my own actions, so I would remain calm and listen understand exactly what the customer needs. The majority of the times they just want to vent to someone or just want someone to listen. Then I would go on to explain how once I listened to the customer I offered several solutions to the problem. By keeping calm and listening I found a solution to the customers problem and how they were appreciative and happy with the level of service they received.
4. Tell me about a time when you had to deal with a co-worker who wasn't doing his/her fair share of he work. What did you do and what was the outcome? This question is tricky; I would make sure not to bad mouth anyone to start, because that would make me look bad. I would say something like if a co-worker was falling behind on their work it would affect the team as a whole. I would talk to group and not single anyone out. I would explain the goal and the importance of everyone pulling his/her weight. At the same time I would go the extra step to step up to help a co-worker if needed. This always gets me because I don't want to seem like I am unable to approach a co-worker who is slacking, but also I don't want to offend anyone.
5. What is the last book you read? Think about this one really good, make sure not to tell the interviewer you were reading a Zane novel or Harlequin Romance. I would think of something scholarly or something that was more professional. Please try to read something even if its a business magazine or something that in current new.
These questions tend to trip me up when I am interviewing. If anyone has any suggestions or comment I would love to hear them, Thank you and happy job hunting everyone.
1. What would you consider an ideal work environment? I wonder if they use this question to see if you are a lazy person who tends to slack if you say a carefree environment where you can work at your own pace. Or if you are lazy if you say that you prefer a more of a team environment. When answering this question I would start off by stating that I could adapt well to many different work environments and could transition well if and when changes are made.
2. What did you like best and least about your last job? When answering I would start off with what I liked best about my last job by giving an example and tell how that skill could be used in their company if I am hired. The I would give an example of what I liked least, and turn it into a positive by stating how that has helped me develop a skill.
3. Tell me about a time when you dealt with an irate customer and how did you handle it? I would start off by explaining that I understand that not all customers I come in contact with will be in a good mood. Then I would go on to explain that I have control over my own actions, so I would remain calm and listen understand exactly what the customer needs. The majority of the times they just want to vent to someone or just want someone to listen. Then I would go on to explain how once I listened to the customer I offered several solutions to the problem. By keeping calm and listening I found a solution to the customers problem and how they were appreciative and happy with the level of service they received.
4. Tell me about a time when you had to deal with a co-worker who wasn't doing his/her fair share of he work. What did you do and what was the outcome? This question is tricky; I would make sure not to bad mouth anyone to start, because that would make me look bad. I would say something like if a co-worker was falling behind on their work it would affect the team as a whole. I would talk to group and not single anyone out. I would explain the goal and the importance of everyone pulling his/her weight. At the same time I would go the extra step to step up to help a co-worker if needed. This always gets me because I don't want to seem like I am unable to approach a co-worker who is slacking, but also I don't want to offend anyone.
5. What is the last book you read? Think about this one really good, make sure not to tell the interviewer you were reading a Zane novel or Harlequin Romance. I would think of something scholarly or something that was more professional. Please try to read something even if its a business magazine or something that in current new.
These questions tend to trip me up when I am interviewing. If anyone has any suggestions or comment I would love to hear them, Thank you and happy job hunting everyone.
Wednesday, January 20, 2010
Personal/Professional Mission Statement
I have always been a person who does makes her own decisions. I am very personal and don't like a lot of confusion, my motto is to keep it simple. My actions are based on my attitude, and I never let people or situations control my thoughts. Family is everything to me and I value the bond and closeness that comes with being a family. I enjoy gathering with my family where we eat and share thoughts and give praise and encouragement. Whenever I plan something I always know how I want or expect the outcome to be. This helps me to have alternate endings and also makes it easier to deal with obstacles that I may face on my journey. The most important of the seven habits of highly effective people happens to be habit for- think win/win. I am going to be duty driven in 2010 and only seek relationships were I can offer something to someone and they can give me something in return. I want to pass on my knowledge and accept the knowledge passed on to me.
Tuesday, January 12, 2010
Ravin Martin
Ravin Martin is a junior at Davenport University pursuing her Bachelors of Business Management. Being a Chicago native, who moved to Michigan she plans to move to a much warmer climate once completes her studies. Ravin is currently self employed as a senior consultant who does parties, she loves empowering and educating women on her products.
She is the third of eight children, who enjoys spending time with family and friends. Her hobbies include sewing and reading. Ravin also majored in fashion design at International Academy of Design and Technology in Chicago, IL. She loves to make outfits and use her sisters and friends as walking billboards. Once her business degree is complete she plans to work as a finance manager and open a boutique and be successful at the designing and business aspect also.
She is the third of eight children, who enjoys spending time with family and friends. Her hobbies include sewing and reading. Ravin also majored in fashion design at International Academy of Design and Technology in Chicago, IL. She loves to make outfits and use her sisters and friends as walking billboards. Once her business degree is complete she plans to work as a finance manager and open a boutique and be successful at the designing and business aspect also.
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